Privacy Policy

Hadar Swerdlow Law, LLC · Effective July 17, 2026

What we collect

When you contact us, we collect the information you choose to send through our intake form or by email, such as your name, email address, application serial number, reported deadline, any document you voluntarily provide, and the details in your message. A serial number is ordinarily enough for us to retrieve the public USPTO record; no duplicate form or public-record upload is required if you already emailed us.

If we invite you to use our secure engagement service, we also process the client and signer identity, applicant or owner, matter details, scope, fees and costs, deadlines, engagement agreement, electronic-record consent, signature and authority, delivery history, and the status of payment, docketing, and firm acceptance. To authenticate and preserve evidence of the transaction, the service records security and audit information such as timestamps, request and session identifiers, one-time-code status, document hashes, and encrypted IP address and browser information.

Our websites and security services also automatically process limited technical information, such as IP address, browser and device type, referring and requested pages, approximate location, interaction events, cookie or similar identifiers, and security signals. The secure engagement service does not place third-party advertising trackers on client signing or payment-progress pages.

For engagements that use online payment, payment is completed on Confido Legal's hosted page. Our engagement service does not receive or store your card number, bank account number, or other payment credentials. We receive limited transaction information needed to match and reconcile the payment, such as amount, currency, trust or operating destination, Confido reference, status, refunds, returns, or disputes.

How we use it

• To confirm the public USPTO record and prepare the complimentary preliminary assessment, service scope, and fee quote you requested.
• To screen conflicts, communicate with you, prepare and execute an engagement agreement, verify payment, docket deadlines, and, if the engagement becomes effective, provide legal services.
• To protect the security and integrity of the engagement and signature process, prevent abuse, investigate failures, and reproduce the exact agreement and audit record.
• To understand website use, measure whether our communications and pages are effective, and improve our services.
• To meet our professional, accounting, insurance, legal, and recordkeeping obligations as a law practice.

Confidentiality

Submitting the intake form does not by itself create an attorney-client relationship. Individualized legal advice begins only after conflicts clear and a written engagement agreement is signed and effective. Once a relationship is formed, communications are handled in accordance with the attorney's professional duty of confidentiality.

How it is shared

We do not sell client or prospective-client information. We do not use engagement agreements, signature records, audit metadata, or payment records for targeted advertising. We disclose information only as needed for the matter, with your direction or consent, to comply with law or professional obligations, or to service providers operating for the firm.

Those providers include Vercel for website hosting; Cloudflare for DNS, security, direct intake processing, authentication, the secure engagement application, transactional database, private document storage, queues, and abuse prevention; Tally for any legacy intake submission made through its form; Google Workspace for email; Google Analytics for website measurement; Google Drive for envelope-encrypted offsite backups; and Confido Legal for hosted legal-payment processing. Each provider receives only the information needed for its role. Confido processes payment credentials directly on its hosted page.

Cookies and website measurement

Our public websites use Google Analytics and related first-party cookies or identifiers to measure visits and interactions. Cloudflare and our form provider may use cookies or similar technologies needed for security, abuse prevention, and form operation. You can limit optional cookies through your browser settings or privacy tools, although blocking required security or session cookies may prevent parts of the intake or engagement service from working. We do not respond to browser “Do Not Track” signals because there is no uniform standard for them.

Security and electronic records

The secure engagement service uses expiring access links, email verification, access controls, private document storage, encryption for sensitive audit metadata, and cryptographic document hashes. No method of storage or transmission is guaranteed to be perfectly secure. Do not forward a secure Start link or one-time code. Contact us promptly if you believe someone else accessed them.

You may download and retain your agreement before signing and the completed agreement afterward. You may request a non-electronic alternative or withdraw consent to future electronic records by contacting us. Withdrawal does not erase or invalidate records already created, signed, or delivered.

Retention and your choices

We retain inquiry information as reasonably needed to respond, screen conflicts, protect the firm and prospective clients, and meet applicable obligations. Matter files, including signed agreements and their audit evidence, are generally retained for seven years after the matter closes. We may retain information longer when required by law, professional duties, an insurance or accounting need, a dispute or security incident, or a legal hold. Short-lived authentication and abuse-prevention records are intended to be retained for shorter periods. Encrypted backup copies may remain until the relevant complete backup set is securely aged out; legal holds can extend that period.

You may ask what personal information we hold about you and request access to a copy, correction, restriction of certain processing, or deletion by emailing [email protected]. We will verify the request and respond consistent with confidentiality, privilege, conflicts duties, recordkeeping requirements, legal holds, and the rights of other people. We may be unable to provide or delete a record we are legally or professionally required to preserve. You may also ask us to stop non-required marketing messages; operational, legal, and matter-related notices may continue.

Changes to this policy

We may update this policy when our services, providers, or legal obligations change. We will post the revised policy with a new effective date and provide additional notice when required.

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